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Howdy all. I mailed my NODS in and received receipt confirmation. The VA received my NODs on 10 Jun 2019. I followed the Legacy process due to my decisions being prior to the 19 Feb 2019 cut off date for the new process. I have called the VA a couple times now. The NODs and supplemental claims show up in their system but are still not listed on VA.gov. First they tried to tell me that I filed incorrectly with the wrong forms until i reminded them of the guidance listed on the VA.gov website. They looked it, agreed with me and then added notes to that effect and said the NODs are being looked at. I have asked why they don’t show up in VA.gov and they have no clue and send me to the Ebenefits help desk. Of course they state they have no visibility of VA.gov and I need to contact that help desk. I am unable to find any number or other contact info for them. Does anyone have the contact info for the VA.gov help desk?
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